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Emergency/Crisis Information

KCS Cares

Emergency/Crisis Information

      • If at ANY TIME you or someone you know is in crisis, or if you have any concern for the safety of yourself or someone else, CALL 9-1-1 IMMEDIATELY.

      • Daymark Recovery Services remains open to help your families and communities through this COVID-19 crisis.  Daymark has the following services that may be accessed by you or community members:

        • Mobile Engagement Team (MET):  This is a crisis service that can check up on families, traditionally in person.  We may still be able to see them in person but can also check in on them through tele-health and telephone sessions too. You may access this service 24/7/365 by calling 1-866-275-9552.

        • Walk-in Emergency Clinic:  For individuals in a mental health or substance abuse crisis, our emergency clinics remain open for walk-ins.  We are only seeing emergent and urgent patients. Routine patients will be seen through tele-health after the emergency is resolved.  The walk-in clinic in your area is located at Cabarrus Center, 284 Executive Park Drive, Suite 100, Concord, NC 28025

      • Disaster Distress Hotline - A free, national hotline providing 24/7, 365- day-a-year crisis counseling and support to people experiencing emotional distress related to disasters (including infectious disease outbreak). Trained counselors offer crisis counseling, information on recognizing distress, tips for healthy coping, and referrals for local care. For English speakers, call 1-800-846-8517 or text TalkWithUs to 66746. For Spanish speakers, call 1-800-985-5990 and press “2."