ParentSquare for Parents

How We Communicate

Our district uses ParentSquare for school communication, primarily with email, text and app notifications. ParentSquare automatically syncs with our Student Information System to generate an account for each parent, using their preferred email address and phone number. We encourage parents to access their accounts so they can download the mobile app and update their preferences on when and how they are notified.

ParentSquare is a safe, secure, and modern approach to communication and collaboration between school and home.

click here to register/sign in your account

It is best to set up your Parent Infinite Campus account prior to setting up your ParentSquare account. To register, enter your phone number or email, and click "Get Started".

What is ParentSquare?

ParentSquare is a unified communication platform that offers a whole host of tools which allows district, school administrators and teachers to more effectively communicate and engage with families and students.

Some features include:

Mass notifications and urgent alerts with two-way communication
Mobile application for administrators and parents (iOS and Android)
Attendance notifications
Teacher and classroom communication
Direct Messaging with two-way translation
Appointment Sign Ups (parent-teacher conferences, technology pick-ups)
Calendar and RSVP
Volunteering and classroom supply sign-ups
And so much more!

As a registered parent, you can:

Receive messages from the school and district via phone, email, text, or app notification
Choose to receive information as it comes or all at once with a daily digest at 6pm
Communicate in your preferred language
Comment on school postings to engage with your school community
Direct message teachers, staff, and other parents
Participate in group messages from schools and teachers
Sign up for parent-teacher conferences
Sign up to volunteer, sign up to donate school supplies, and more all from your desktop or mobile device

Download the ParentSquare App

Overview for Parents

Frequently Asked Questions

How do I register for ParentSquare?

How Do I Manage My Notification Settings?

ParentSquare allows users to customize their notifications based on notification type and select their preferred delivery method for each school.

The Instant setting will send all post notifications in real-time.
The Digest setting sends direct messages, alerts, and time-sensitive posts instantly, but sends all non-time sensitive posts at the end of the day, reducing the number of notifications you receive daily. (We recommend the Digest setting.)

More information here (you must be signed into your ParentSquare account).

I don’t have a student at your school or my child no longer attends your school. Can you take me off your list?

Where Can I Find More Information?

Top 10 Tips for Parents & Guardians

1. Activate Your Account
Click the link in your activation email/text, or sign up on parentsquare.com or via the ParentSquare app.

2. Download App
It’s easy to stay in the loop with the ParentSquare app. Download it now for.

3. Set Preferences
Click your name in the top right to set your notification and language preferences.

4. Get Photos & Files
Click ‘Photos & Files’ in sidebar to access pictures, forms, and documents that have been shared with you.

5. Appreciate Posts
Click ‘Appreciate’ in your email/app or website to thank a teacher or staff member for a post.

6. Comment or Reply
Click ‘Comment’ in app or website to privately ask a question about the post that your teacher or school sent.

7. Participate
Click ‘Sign Ups & RSVPs’ in the sidebar to see available opportunities. Click bell on top to check your commitments.

8. Join a Group
Click ‘Groups’ in the sidebar to join a group or committee at your school to participate or to stay up to-date.

9. Find People
Click ‘Directory’ in the sidebar to find contact information for school staff.

10. Get in Touch
Click ‘Messages’ in the sidebar to privately get in touch with staff and teachers.

Where can I find more information about how to use ParentSquare?

When will Kannapolis City Schools start communicating with parents using ParentSquare?

Will parents receive notifications from ParentSquare if they do not sign up for ParentSquare?

How can parents change their language settings in ParentSquare?

Parents can update their language preference for their account. Once they have done this, ParentSquare will automatically translate any communication to them in their selected language. This translation will also occur when the parent sends a message to a staff member. Learn more about ParentSquare translations and how to set the language preference (you must be signed into your ParentSquare account).