Transportation FAQs

Click here or call the Human Resource Division at 704-938-1131.

Absolutely not. State Board of Education policy requires that seating be provided for each student on the bus and that standees are strictly prohibited. Further, each student must be completely seated in the school bus seat - with a padded seat back behind him and a padded seat back in front of him. The same policy requires that the capacity of the bus cannot be exceeded. Violations should be reported to the local director of transportation.

Since we can't confirm that the person on the phone is a parent or guardian of the child in question, we need the parent or guardian to go through the child's school when requesting a bus.

Nearly all school buses come equipped with 39 inch seats on either side of a center aisle. The largest buses in North Carolina are the “flat-nose” transit-style school buses that have 26 total seats. The smallest buses have 12 total seats. Most buses have either 22 or 24 seats. The rated capacity is posted on the front bulkhead of each school bus according to student grades. The maximum capacity for grades 9-12 is calculated as the number of seats times two (i.e. two students per seat). The maximum capacity for grades 6-8 is calculated as the number of seats times 2.5, where half of the seats would have two students and half would have three students. The maximum capacity for grades Kindergarten through 5 is calculated as the number of seats times 3 (i.e. three students per seat). These are MAXIMUM capacities and, while the LEA may not exceed the rated capacity of the bus, the LEA must also provide seating – within the seating compartment – for all students assigned to the bus, whether or not the assigned load reaches the maximum capacity.

There is no state law regarding the length of a bus ride. North Carolina has a wide range of geography across the state and the diversity of rural and urban areas results in a very wide range of bus ride times. Some rural counties have an average student ride time of over 50 minutes while some small city LEAs have an average ride time as low as 15 minutes. Individual LEAs may have local policies that require a maximum ride time.

Contact your child's school first. They will contact the Transportation Office if required.

A student with an Individualized Education Program (IEP) may have Transportation listed as a related service. Further, that IEP may require specialized equipment (e.g. wheelchair lift) or other accommodations so that the student can be safely transported to and from school. In such cases where there is an IEP, the school district has an obligation to make sure that those needs are met. The LEA may decide that those needs can be met via transportation by school bus or may identify an alternative method, such as contracting with a third party to transport the student

This is a decision that rests with the local board of education. The primary responsibility of that board, with regard to school bus routing, is to see that all students entitled to transportation have a bus assignment for their daily ride to and from school and that all bus assignments are done in a way as to provide seating for all students. If the superintendent (or designee) changes school bus assignments for a day – as you described – adequate seating for all students must be provided.

The LEA is required to establish a bus stop for each student within one mile of the student’s residence. Nearly all bus stops are, in reality, much closer than this. G.S. 115C-246 states that buses must be routed “so that the bus passes within one mile of the residence of each pupil assigned to that bus.” Any bus stop within one mile of the residence is “legal”. The appeal process is to the local board of education, under rules established by that local board of education for such appeals. Most boards of education meet monthly in public meetings and allocate some time for comments from parents and community members.

General Statute. 115C-245(b) states that the driver “shall have complete authority over and responsibility for the operation of the bus and the maintaining of good order and conduct upon such bus.” Further, any person boarding the bus after being told not to by the driver is guilty of a Class 1 misdemeanor according to G.S. 14-132.2.

The NC Laws and Policies Regarding School Bus Safety can be found on the NC Bus Safety website.

There is no requirement to travel private roads. However, the local board may consider routing a bus on a private road for student safety reasons. In order to ensure that the bus can travel safely, some local boards may require written permission from the owner(s) of the road in order to travel and may also require that the owner(s) keep the road maintained suitable for school bus travel. G.S. 115C-246(b) also states that, with regard to school buses routed on state-maintained highways, municipal streets and other streets with publicly dedicate right-of-way, “the local board of education shall not be responsible for damage to the roadway.”

Each LEA receives a block grant of funding through the North Carolina Department of Public Instruction, as its portion of the school transportation appropriation from the North Carolina General Assembly. It is up to that LEA to determine how those funds will be spent, within state requirements. The LEA receives a percentage of its actual prior-year expenditures according to a formula that assigns a “budget rating” which is, in part, a measure of efficiency. The fewer buses operated and the lower the expenditures, the higher the efficiency and therefore the budget rating. In short, LEAs have a financial incentive to provide efficient service using the least number of buses necessary. It is up to the local board of education to determine their transportation policies as they must balance service with efficiency.

State Board of Education policy states the following with regard to school bus routing:
Superintendents shall plan bus routes in a way designed to conserve fuel and to use buses efficiently.
A route may not deviate from a general path of direction for a distance of less than one-half mile and then return to the original path except for groups of 10 or more pupils, unescorted pupils in grades K-3 or special education pupils.
Unless safety factors require otherwise, superintendents may not plan bus stops closer together than 0.2 miles.

School buses afford students the safest form of transportation to and from school. This has been validated by federal crash testing and research by the National Academy of Sciences. School buses have to meet rigid federal construction standards for the sides and top of the bus, fuel tanks and inside of each bus. The thick padded seats and seat-backs provide a passive form of crash protection known as “compartmentalization.” This padding, combined with the placement of the seating area high above the impact zone (with most other vehicles), offers a protection that has resulted in an unmatched record of passenger safety. 

Especially for small students, lap belts can be more harmful than helpful. In our passenger cars, lap belts are being phased out. Only recently – in the early 2000’s – have lap-shoulder seat belts been available in school buses. In North Carolina, thirteen buses with these 3-point belts are being evaluated. Further, the North Carolina Child Fatality Task Force has been directed by the General Assembly to study safety restraints on school buses and to report back by May 1, 2008. Adding lap/shoulder belts is very expensive and evidence to date suggests that all but the youngest students are reluctant to wear them.