FAQ - Are there Limits to My Email Box?

Supported Clients:
KCS email is a web based email program. It requires a browser to work and prefers Chrome although Internet Explorer, Safari, and Firefox will work as long as your version is no older than two generations from the current browser.

Space/Usage Quotas:
Each individual's mailbox is limited to 7.5 GB. This includes inbox, sent mail, stored files, junk mail, and deleted files that are holding in the trash file. Users should avoid the practice of sending large files as an attachment to large groups. Rather, publish the information on the KCS web pages and send an email to notify users that the updated information is available on the website and include the URL in your correspondence.

Attachment Limits:
The maximum size of any attachment is limited to 25 MB but if the person you're sending the attachment to has an email provider that has smaller limits, your email attachment may still bounce. Attachments with specific extensions (i.e. .exe or .zip) deemed to present security risks are blocked.

Mailbox Maintenance: 
Mailboxes that are inactive for 60 days will be disabled. Employees that terminate their employment with KCS will have their mailboxes deleted as of their termination date. 

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